The first student to graduate from LA Services + Big Picture Program

David was one the first students we undertook as part of the Big Picture program here at LA Services. During his time here he worked with a number of our staff members who helped him engage in various activities such as our Sigma project, as well as learning new skills like effective communication, writing and advanced forms of mathematics. David even took the skills he learned during his internship and applied them to his own schoolwork.

On completing his 2.5 year long internship, David received an offer from UTS for a full scholarship, making the Big Picture program beneficial to him, both in the short and long term.


David was one of the first students to join the Big Picture Program at LA Services after he was recommended by his principal at Liverpool Boys High School. David had preconceived notions about what a manufacturing company is and what they do, which he felt didn’t align with his interests. However, upon viewing the technologies used by LA Services, David took an interest in the company and became involved in the Sigma project. Through engaging with this project, he learnt about the hardware and the operational side of the business. Working on these projects allowed David to interact with people from different industries as well as teaching him effective communication skills.

However, it also made him realise that he had previously lacked the research and literature skills to properly succeed in a technological field, something which his time at LA Services helped to remedy. This led to time spent with data scientist and former UTS student Ming Zhao, who further helped in progressing his skills with coding. Through his time at LA Services, David seemed to have worked better than he would have at school. This could be attributed to the more mature environment with strictly adult workers guiding him through the workplace. He also believes that the long-term internship was a necessity in his most formative stages of life when he started to seriously consider his future in the technological field. Ultimately David largely benefited from his time at LA Services, not only because of the skills he learned, but also later receiving an offer from UTS to join their university as a research assistant with a full scholarship.

Image : David presenting his project work to the LA Services team.

Add Your Heading Text Here

The core project that was worked on while David was spending his time at LA Services was the Sigma project. At first he was mentored by General Manager David Fox, who delved into real life skills that are needed in any company by going through problem solving and effective communication skills, then later going through the basics of thesis writing and academic research. This project tested David’s skills mainly in problem solving, often utilising ancillary skills such as writing and visualising through the use of diagrams and whiteboard brainstorming. This allowed for more freedom and creativity as it let David and his mentors to express themselves and their ideas without being shackled down by any rules or formalities. This also paved the way for David to network and interact with people who were in the technological and engineering field, giving him more of an insight into the industry.

Image : With the General Manager David Fox, brainstorming mathematics problems

Workplace Learning and How it Differs from School

David ultimately preferred the work environment at LA Services as opposed to a regular school education environment. This was due to him being able to work with professionals in an environment which was more focused on the individual student and being able to specialise work to cater to his interests. At first, he worked with software engineer Kirk on coding which helped with supplementing small-scale projects, however, after some time someone with more experience was required to help teach David in his passion for programming. Eventually, Ming was bought on to help David with data and programming. Ming took a more tactical approach towards mentoring, providing David with weekly tasks to keep him engaged and effectively track his progress. David was later able to take these skills learned from Ming and apply them to his own classes at school. He went on to do extension maths II in year 11 and 12, despite not doing maths since year 9, a decision that can be attributed to his experience at LA Services.

Image : With Raaid, a former engineer and mentor to David.

How a Gaming Enthusiast Benefited from Workplace Learnings at LA Services

Jacky came to LA Services in 2019 and spent 18 months being mentored after hearing about the Big Picture Program from his principal at Liverpool Boys High School. Jacky had a passion for game design, which was a career path that wasn’t viable through regular schooling, so he saw LA Services as a viable option as somewhere to start. While spending his time at LA Services, Jacky worked alongside another student, David, and data scientist Ming Zhao, a former UTS student who possesses a master’s degree in IT. This was beneficial to both Ming and Jacky as it allowed Ming to gain experience mentoring and imparting his knowledge onto aspiring students and provided Jacky with sufficient knowledge to get engaged with university level discussions.

At the end of his experience with LA Services, Jacky was largely satisfied and believed that the internship was a suitable alternative to the regular school curriculum for his desired career path in game design. This was due to the more intimate mentor mentee relationship, which allowed him to foster his creativity, as well as developing his hard skills such as using the software efficiently and soft skills like effective communication with others.

Core Project and Skills Learnt

Jacky’s core project used the software UNITY to help in furthering his passion in game design. Through using this program, Jacky was able to gain a greater understanding of software programming through utilising practical thinking while working with Ming. This led to Jacky being able to engage in university conversations whilst having a sufficient understanding of what was being talked about. These skills were all learnt directly from Ming and without any type of outside course, demonstrating the effectiveness of the BP Program and the benefits of a one on one mentor-mentee relationship.

Image : Jacky working with another student intern David

Workplace Learning and Opportunities Presented

Like others before him, Jacky found that working at LA Services through the Big Picture Program much more effective than regular schooling as the one on one nature of the teaching made the process more effective and enjoyable. Another benefit was that it gave Jacky the opportunity to interact with others who weren’t his teachers or fellow students, giving him a different perspective on Industry 4.0 and an overall different learning experience. Ming also provided Jacky with weekly tasks to chart his progress, making for an effective learning environment for both mentor and mentee.

The Big Picture Program greatly benefited Jacky as it taught him many valuable skills that were relevant to his interests such as coding, that a regular school environment couldn’t provide. His experience at LA Services also led to university programs being offered, setting him up for early successes. He was able to connect with key stakeholders and eventually secure a spot in the Information Communication Technology course at Western Sydney University with the presentation of his portfolio, emphasising his hard work from a young age.

Image : Jacky working with Ming Zhao of UTS